Please note that all calls with the company may be recorded or monitored for quality assurance and training purposes.

This Online Privacy Policy applies to www.NewCapitalFinancial.com, owned and operated by New Capital Financial Solutions, LLC (referred to as “Company” or “NCF”), and any Company affiliate or subsidiary online interface that links to this Policy (each, a “Site,” and collectively, the “Sites”). This Policy describes how New Capital Financial Solutions, LLC collects and uses the Personal Information you provide. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your Personal Information. NCF provides consumers with debt resolution services; such services will require Personal Information from you to perform the requested services. Please also see our Terms and Conditions: https://newcapitalfinancial.com/terms-conditions.

Agreement to this Policy:
By using this Site, you consent to this Online Privacy Policy, including your consent to our use and disclosure of information about you in the manner described herein.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at [email protected].

Collection and Use of Personal Information

We collect the following personal information from you:
Contact Information such as name, email address, mailing address, phone number.

We collect this information when you:

• Sign up for our newsletter or email list; or
• Contact us with questions or request more information about our products or services.

We use this information to:

• Send you requested product or service information;
• Send you a newsletter;
• Send you marketing communications;
• Respond to your questions, concerns, or contact you with important messages or information related to any services we are providing you.

Information Obtained from Third Parties

We purchase marketing data about our customers from third parties and combine it with the personally identifiable information customers provide us, to offer advertising and products in which we think our customers will be interested. We do not disclose this information to any third parties other than agents or service providers working on our behalf. Those agents or service providers are obligated to use this information only for the purpose for which we provided it to them.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell, rent, trade, or otherwise share your personal information with third parties without first providing you notice and obtaining your consent.

We may provide your personal information to agents or service providers acting on our behalf for limited purposes. For example, we may share personal information with our agents or service providers in connection with our services. We provide such information to trusted agents or service providers for the sole purpose of processing Personal Information on our behalf in connection with our services. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures.

We reserve the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or similar legal process served on our website) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

In the event NewCapitalFinancial.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our website of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information.

Security

NCF takes precautions to ensure the security of your Personal Information, including ensuring that our third-party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third-party infrastructures which are not under our control (such as a third-party SMS delivery platform or your carrier network).

We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

Opting In

A mobile user might opt-in by:

• Entering a phone number online,
• Sending a Mobile Originating (MO) message containing an advertising keyword,
• Filling out a paper form that includes their phone number, or
• Completing a request for information online.

Opting Out

NCF gives you the ability to opt-out of the Service for any reason. You can opt-out by texting “STOP” or “QUIT.”

We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.

Intended Audience

NCF requires that users of this service be limited to U.S. residents only.

Questions or Concerns?

If you have any additional questions regarding this Policy, please feel free to contact us anytime by texting “HELP”.

SMS Terms of Service

Use of NCF’s text message-based services (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.

NCF will allow several different opportunities, such as entering a phone number or request for information online, to opt-in to SMS services. The opt-in received will be “TEXT JOIN to sign up to receive Notifications from NCF.” You can cancel the Service at any time. Just text “STOP” to cancel. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. If at any time you need customer assistance, just text “HELP.” After you send the SMS message “HELP” to us, we will respond with instructions on how to use our Service as well as how to unsubscribe if applicable.

For more information, contact us at [email protected]. As always, message and data rates may apply for any messages sent to you from us and to us from you, and NCF is not liable for the cost of any such messages. You will receive recurring messages from NCF. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the Service provided, you can send an email to [email protected].

You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Service, and you agree that NCF will not be liable to you if this occurs. You understand that you are not required to consent to the Service to receive any other services from NCF. By agreeing to these Terms of Service and providing us with your mobile phone number when you opt-in to the Service, you authorize NCF to contact you by text message at your mobile phone number using an automatic telephone dialing system or device, or any other computer-assisted technology as applicable.

Choice/Opt-Out

You may also opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter or marketing email or you can contact us at [email protected].

Cookies and Other Tracking Technologies

Cookies
New Capital Financial Solutions LLC  and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable

cookies, it may limit your use of certain features or functions on our website or service.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or page views.

We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We may record your IP addresses when you place an order, or engage our services, through our site to detect and prevent fraud.

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this website and other sites to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by emailing us at [email protected]. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Correcting and Updating Your Personal Information

Upon request, we will provide you with information about whether we hold any of your personal information. If you wish to request access, or deletion of your personal information please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Links to Other Websites

Our site includes links to other websites whose privacy practices may differ from those of NCF.

Text messaging originator opt-in data will not be shared with third parties.